Shipping policy

Shipping Policy

At PawHaus, we prioritize efficiency and transparency. Our goal is to ensure your order arrives securely and that you remain fully informed throughout the delivery process.

Processing Time: All orders are meticulously prepared and dispatched from our facility within 1–3 business days.

Standard Shipping: Once dispatched, your order is estimated to arrive within 7–12 business days. Please note that transit times may vary slightly based on your destination and carrier performance.

Tracking Your Order: We believe in full visibility for every purchase. As soon as your order ships, you will receive an email confirmation containing your tracking number.

To track your package in real-time, please visit the "Track Order" link located in our main menu. This will take you directly to our tracking portal, powered by Track123, where you can view the live status of your delivery using your order details.